Working in retail: Holiday shoppers

Apple's Campus

Now that the holiday shopping season is underway, I was recently reminded of an experience I had while working in Apple’s retail division during the holidays a number of years ago.

A customer came in and wanted demanded an iPod nano in a specific color and capacity that we didn’t offer. I told him that this product didn’t exist, and helpfully pointed him to the area where our iPods were on display.

He became rather irritated, and then yelled at me.

“You guys are nothing but a bunch of fucktards!”1

And he stormed out.

Happy holidays to you, sir!

Addendum: The guy was in his early fourties.

1 According to the Urban Dictionary, a fucktard is a contraction of “fucking retard.”

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